Customer web portal billing system delivery. Working with offshore development teams and European business design and delivery teams.
Planning and implementation of software change releases into global business shipping systems web portal.
Rationalisation of legacy European billing systems to strategic platforms to reduce costs.
Manage delivery of new business customer portal.
- Facilitated design workshops.
- Managed onshore and offshore suppliers teams using Agile (scrum) methodology.
- Managed development of new customer digital web portal reporting billing system.
“Business focused, highly professional, always helpful and willing to cooperate. A great person to work with, I definitely learned a lot from Graham.”